Most items can be collected from our yard on the day.
Once you have decided on the products you want, or if you have been notified that your pre- paid order is ready, please come to the Fountain Store and our colleagues will process your order. You will be provided with a loading slip or collection note that must be presented to our colleagues in the yard and they will pick your order while you get your vehicle from the car park.
We can arrange delivery using our own fleet of vehicles. For delivery charges and zones see the map below.
We aim to deliver most orders within 5 working days in zones 1 & 2 and within 10 working days in zone 3. However, at busy times it can sometimes take longer. We will advise delivery date once your order is confirmed.
Up to £24
£24 Orders Under £180
£18 Orders Over £180
£12 Orders Over £500
FREE Orders Over £1,200
Postcodes local deliveries (all BS postcodes) BS.
Up to £36
£36 Orders Under £180
£30 Orders Over £180
£24 Orders Over £500
FREE Orders Over £1,200
Postcodes GL, SN, BA, TA
£60
£60 Orders Under £180
£60 Orders Over £180
£60 Orders Over £500
£60 Orders Over £1,200
Postcodes CF, NP, HR, WR, OX, RG, SP, DT, EX
Delivery costs include VAT
Important Information
Our fleet has been given a dramatic ‘green’ makeover with all our trucks now being ULEZ (Ultra Low Emission Zone) compliant.
Shown below are the vehicles we use to deliver orders to our customers. As you will appreciate sending a vehicle that can't gain access will mean a wasted journey. We, therefore, ask our customers to study the vehicles shown below and let us know prior to arranging a delivery if our drivers may experience difficulties. Delivery is to the nearest drop off point.
3.5-tonne lorry: 6.2m long, 2m wide, 2.4m high
This is the latest of our small delivery vehicles. Its narrow width gives access to many restricted areas. It also has the ability to tip a maximum of 2 cubic metres of loose bark.
11-tonne Tipper Lorry: 6.1m long, 2.9m wide, 2.9m high
If you order a bulk, loose product for delivery, bark mulch, for instance, this is the size of the lorry for quantities up to 12 cubic metres
11.0-tonne lorry: 7.5m long, 2.4m wide, 2.7m high
This vehicle has a carrying capacity of almost 6 tonnes and its short wheelbase allows easy access to most delivery points
11-tonne lorry with Crane: 8.15m long, 2.9m wide and 3m high
If you order a product that requires a crane off-load, dumpy bags, for instance, this is the lorry that will deliver them. Please note the crane cannot operate underwires or other overhead obstructions.
For further information about deliveries or our vehicles call our Helpdesk: 01934 862710